Privacy Policy

This Privacy Policy describes how OmegaOperator.pro ("we", "us", or "our"), operated by OmegaOperator Pty Ltd (ABN 00 000 000 000), Level 3, 201 Kent Street, Sydney NSW 2000, Australia, collects, uses, discloses, and manages your personal information when you visit our website at https://omegaoperator.pro (the "Website").

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Submit a contact form or enquiry through our Website;
• Subscribe to our newsletter or email updates;
• Apply for media accreditation or review copy submissions;
• Participate in surveys, competitions, or community discussions.

This information may include your name, email address, organisation name, and the content of your message or submission.

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• Your IP address and approximate geographic location;
• Browser type, version, and operating system;
• Pages visited, time spent on pages, and navigation paths;
• Referring website or search engine query;
• Device type and screen resolution.

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries, feedback, or requests;
• To send you our newsletter and editorial updates (only where you have subscribed);
• To improve our Website's content, functionality, and user experience;
• To analyse traffic patterns and understand how our audience engages with our content;
• To comply with legal obligations and enforce our terms;
• To detect and prevent fraud, spam, or other harmful activities.

3. Newsletter and Email Communications

If you subscribe to our newsletter, we will use your email address to send you regular updates about game reviews, tournament coverage, and editorial content. You may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at [email protected]. We will process your unsubscribe request promptly and within a reasonable timeframe.

We do not sell, rent, or share your email address with third parties for marketing purposes.

4. Disclosure of Your Information

We do not sell your personal information. We may disclose your information to:

• Service providers: Third-party vendors who assist us in operating our Website, sending emails, or analysing data (e.g., email service providers, analytics platforms). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal authorities: Where required by law, court order, or regulatory authority in Australia or applicable jurisdiction.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia and/or other jurisdictions with adequate data protection standards. We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your information against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for correspondence purposes, after which they are securely deleted.

7. Your Rights Under the Australian Privacy Act

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate, incomplete, or out-of-date information;
• Complain about a breach of the APPs;
• Request that we delete your personal information (subject to legal obligations).

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Third-Party Links

Our Website may contain links to third-party websites, including game publishers, esports organisations, and streaming platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our Website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, OmegaOperator Pty Ltd, Level 3, 201 Kent Street, Sydney NSW 2000, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.